• Watch a Video on How Jackrabbit is different
• Watch a Video on the System Overview
• Watch a Video on the Unlimited Lead File
• Unlimited Lead/Prospect tracking
• Student & Family Management
• Class Management
• Instructor Management
• Billing & Accounts Receivable
• Executive Dashboard with bar charts
• Online registration
• Integration into your existing website
• Secure Customer Portal
• Electronic Payments – e-commerce
• QuickBooks interface
• Multi location support
• Multi location payment processing
• Comprehensive Security

• Watch a Video on Absence and Make-up Tracking
• Absences/Makeups report: show absences and makeups for any date range, including student and class information
• With Jackrabbit you either track Absences/Make-ups or track Attendance (please see the Attendance section below)
• If you use the Absence tracking, you can track make-ups with our dynamic calendars and reporting
• Easily check off by class who was absent
• Ability to track if the student is elgible for a make-up, notes, make-up class and make-up date

• Watch a Video on Tracking Attendance with Barcodes
• Attendance Report: Pull an attendance report for any date range including student name and class information
• Attendance records can be inputted manually very easily with one click per attendance
• Attendance records can also be inputted via barcode scanning
• Barcode scanning has two modes: facing owner or the facing students
• Facing the Owner mode displays: Student picture, address, balance, age
• Facing the Student mode displays: Student picture & name

Barcode Labels: Please see the links to ready-to-use labels below, you are welcome to use them for your organization. These labels allow you to print barcodes on Avery 5160 labels.
• 5160 Barcode Labels beginning with 100-999
• 5160 Barcode labels 1000-5000

Barcode Scanners: Jackrabbit works with standard scanners that allow you to scan a student's barcode from a card, and shows the student's ID number on screen.
• Simple scanners usually do NOT require driver software installation and simulate someone typing in the barcode number and hitting the (Enter key)

Barcode equipment partner: Barcode Factory
• Barcode Factory has been in the barcode business for over 13 years and provides all the equipment and supplies you need for barcode scanning. www.BarcodeFactory.com - (888) 237-8525

• Watch a Video on Posting Tuition Fees
• Watch a Video on Entering a Payment
• Watch a Video on the Financial Reports in the Jackrabbit system

• Find your Top 100 Customers: This feature allows you to quickly view your Top 100 Customers by revenue.
• Advanced Transaction Searching: Powerful reporting features help you find unpaid fees and E-payments. Search unapplied payments (pre-payments or overpayments with some amount remaining). Search fees not fully paid (applied) by a payment. The search results include the discount amount, totalling at the bottom of the page.
• Aged Accounts & Aged Fees Report: Look for families with outstanding balances and check for unpaid fees quickly
• Payment Summary & Payment Method Summary Reports: Know your revenue totals for any date range by payment method
• Paid Fees Summary Report: Track paid fees that are totaled by class Category
• Advanced Transactions Search: Powerful search tool for unapplied payments, partially paid fees, and all transactions
• Transactions Summary Report: Just want totals? This report gives totals for both credit and debits, for all types of transactions, broken down further by each location in your system.
• QuickBooks Report & Export: Track revenue by day for each Category and Payment type. Use the QuickBooks export to organize your revenue info into an IIF file for easy exporting into QuickBooks. See the section on the QuickBooks interface below.
• Organization Time Zone Setting: This feature helps all clients that are not located in the Eastern US Time Zone - GMT 5. Financial transactions and enrollment records are recorded with the correct date. Once you set your organization's time zone, this issue will be fixed for future transactions.
• Fast Receipt Printing: Receipt Printing options on the Payment screen and the Edit Transaction Windows. You can print a receipt by checking the "Print Receipt" option on the payment window. If you forget to check that option, you can go to the Family's Transaction Listing anytime and click on the Print Receipt button.

• Email Statements to families with flexible options for showing transaction history
• Automated assignment of recurring charges
• Multiple billing, discount, late fee, and payment options
• Paper and/or electronic billing presentation capabilities
• Fast, accurate assignment of receipts to Customer accounts
• Electronic payment capability (Bank Drafts or Electronic Funds Transfer)
• Integrated Credit Card processing capability
• Detailed cash flow and account aging reports.

• Watch a Video on Class Management
• Watch a Video on Enrollment Detail Reporting
• Watch a Video on Registering a new student
• Watch a Video on Posting Tuition Fees
• Watch a Video on Tracking Attendance with Barcodes
• Watch a Video on Absence and Make-up Tracking

• Enrollment Reports: Track current enrollments and enrollment history for any student in your database
• Class Roll Report: Pull a detailed class roll including home phone number & balance info, with class meeting dates printed on roll
• Student Info Sheets: Pull a quick-reference sheet for each student per-class: can include emergency, medical & allergy information. Great for field trips and to keep in-classroom for emergencies.
• Enrollment Snapshot Reports: Forecast potential revenue numbers based on max class size and current tuition rate
• Email Templates: Email classes using HTML or Plain Text templates
• Sign in/Sign out sheet: This report allows you to select multiple classes and combine students on to one report in last name order and track the time in / out and authorization for drop-off and pick-up. This can also serve multiple purposes such as a master student list (without any sensitive information), a multi-class sign-off sheet for parents or teachers, when you need to get a written authorization (signature.
• Copy Session Tool: Ability to copy a Session of classes, and maintain enrollment from previous session
• Archive Classes Tool: Allows you to store classes that have completed, mass drop students, and restore them later including previously enrolled students if needed
• Absence and Makeup tracking: Date absence, eligible for make-up, unlimited notes, make-up date & class

• Class info includes: location, name, description, status, tuition, days of the week, session, room, gender, 3 levels of Class Categories, min & max age, current size, max size, max wait, start & date; duration; display on public website flag and allow online registration flag
• Tracks: current and past enrollment, absences and makeups, waiting list, instructors & unlimited notes
• Transition from one Session to another smoothly with the Copy Session and Archive Classes tools
• "Per day" class type: can be used for camps and classes that meet multiple times per week and allows per-day enrollment
• Ability to email a class: students and/or parents and/or instructors
• Ability to drop all students from a class
• Ability to easily enter all absence on one page for a class

• Advanced Class Search: Use this powerful search to find a listing of classes that match any criteria entered into the search page
• Visual Weekly Schedule: See all of your classes in a dynamic weekly calendar format. Shows real-time counts for absences, makeups, openings and future enrolls. Future Enroll and Future Drop abilities are available from the weekly calendar
• Visual Monthly Schedule: See classes and availability in a monthly calendar format
• Daily Room View: View what classes take place for any day in the rooms at your facility
• Costume Size Report: Find all student measurements entered per-class
• Drop History Report: Monitor class retention, search for drops within any date range
• Enrollment Detail Report: The Enrollment Detail Report can be an excellent report to supplement the class rolls and drop history report. Fields displayed include: student phone, email, contact phone, email, emergency contact, student medical fields, special needs, immunizations, transportation, grade level, and user-definable field answers
• Enrollment Snapshot 1 and 2: These reports are a snapshot of the current class size, multiplied with the current tuition fee for each class to give a current and projected view of tuition. Enrollment Snapshot 1 shows the information graphically, Enrollment Snapshot 2 shows the information in detailed listed form
• Instructor Time Report: This report allows you to pull a listing of an instructor's time based on the classes they are assigned to and the duration field found on the class page
• Online Registrations Report: This report displays the most recent online Class Web registrations from your website. This report only displays information if you are using the Online Class Web Registration feature

• Online Registration Overview Video
• Watch a Video on the powerful Customer Portal

• Customer Portal Demo Login - Customer Portal Demo Login Page
• Demo User ID: parent1 , Password: 12345678

• JackrabbitSchool.com This website demonstrates the powerful online registration features of Jackrabbit and visually explains how to implement these capabilities.

• The most comprehensive and intuitive customer portal available in the industry
• To implement it only requires 1 line of HTML code on a web page
  
• Your customers can login with their own User ID / Password to view their data.
• Based on what you allow your customers to do, they may: update contact information, emergency & medical information, change billing information,view recent statement, make a payment, register for an unlimited number of classes
• Multiple Payment Options through the Portal: 1.Payment amount cannot be changed. 2. Payment amount can be changed. (default) 3. Parent can select which fees to pay (cannot edit payment amount field) 4. Parent can select which fees to pay and can edit the payment amount field
• Parents can view student absences & make-ups, schedules, skills notes, and view current policies
• Custom login message per account, example "Don't forget we discussed putting your daughter Wendy in Susan's advanced class on Wednesdays at 6pm." Also, general announcements in HTML to market other products / services

Increase Revenue and Improve Communication

• Reduce data entry workload. Customers enter their own records like they do when they book airline tickets and hotel reservations.
• Parents may select your school over your competition because you have made it easier for them to manage their children's activities.
• Improve data accuracy and completeness by reducing the number of hard to read forms.
• Fewer checks to cash and account for - less lost or NSF checks.
• Increase school revenues by collecting online donations for booster club, selling merchandise, sponsorships and fundraiser/volunteer buyouts all by credit card online.
• Save money by reducing mailing costs (no more expensive registration packets) and data entry expenses.
• Grow your organization by ensuring no one falls between the cracks - registration is live 24/7.
• Use our automated broadcast email tools to improve communications and send emails to groups at no cost! First Class postage: 1000 pieces = $420.00
• Can save staff a lot of phone calls and eliminate parent frustration

Benefits to Parents: Convenience and Security

• Convenience of paying with a credit card (payment is SSL secure) same as ATM machines.
• View statement information
• Update contact information, examples: email, phone numbers, credit card, student information
• Register any time of day or night for classes, birthday parties, overnights, school exhibitions, etc.
• Instant automated confirmation by email that the class registration and payment were successful.
• Creating user account means registering next term takes only seconds as account information is 'remembered'!
• View absences and make-ups
• View skills and sub-skills
  
  

• 
• Accept bank draft and credit card automatic payments
• E-commerce in Jackrabbit is available to clients (no access during the Trial period)
• We integrate with a fast and secure Payment Gateway: SafeSave Payments. They can provide you everything you need for e-commerce payment processing. Please contact:
• Shane McMullen
• SafeSave Payments
• Phone: 800-220-8611
• Pricing Information
• Visit our E-commerce page for details


• We also integrate with Process Pink Payments. Please contact:
• Michael A. Psaromatis
• Process Pink Payments
• Office 214.513.2273 / 877-513-6662 x2430
• Email: mikep@processpink.com
• Visit our E-commerce page for details


• Easy setup and no setup fee from Jackrabbit Technologies, (gateway fee and merchant account fees will apply)

• Watch a Video on Emailing from Jackrabbit
• Watch a Video on Images in Email Templates
• Create & Save Email Templates in HTML or Plain Text
• You control the reply Email Address
• No setup, emails come from our web servers, with your reply email address
• Bounced emails go to the reply address
• Email families based on active status, category of class enrolled
• Email families individually or email whole classes & groups
• Email instructors: Great tool for finding a last minute substitute
• Email Statements with your logo:
  Ability to Filter Transactions by: Date, Transaction Type, Paid/Unpaid
  Ability to Display Student(s) names and birthdays near the top(for our Canadian Clients)
  Ability to hide transaction details and display the statement total only (for year end tax reporting)
• Automatic Email to you and the parent confirming online registrations
• Automatic Email to billing contact each time their card is charged

• Watch a Video on the Events Calendar features
• Online event registration for birthday parties, special events, parent night out and many other activities. View a sample online event calendar

• Event Detail Report: View a student listing for the event including date, time and instructor info. This report also includes the parent phone number
• Event Online Registrations: Pull a list of online Event Registrations for your organization
• Multi-Recital Report: View the performances of the students by family across multiple recitals
• Print Detail: View a listing of the performances, songs, length, etc as well as the students performing within each performance
• Print Family Detail: View the recital with a breakdown per family, showing each student, their performance title and length
• Print Summary: List the performances within a recital including total student count

• Allow clients to easily see available parties & events and sign up for them online
• Quick and easy integration into an existing website in just minutes
• Display a dynamic calendar on your website showing only the parties/events that are still available
• To register for a party just click on the event on the calendar and a user definable registration form displays
• Registration Form may include any user definable question: picture, description, options, legalese, (balloons, inflatables, cake, etc.)
• Option to allow x number of registrations for an event like a Parents Night Out
• Option to require a credit card to reserve a time slot
• Once a reservation form is submitted, automatic email notifications go to the person who signed up for the event and the appropriate staff
• Easy setup of recurring weekly events, indicate start and end date
• Ability to view all party-events and/or available party-events

• Watch a Video on the the powerful Executive Dashboard
• Aged Accounts Reporting: Under 30, 30-60, 60-90 & 90+ Past Due balance family listings can be shown with one click
• Instant real-time Alerts for: Waitlists, Absences, Scheduled Trials, Birthdays in the next 10+ days.
• Online registration counter: Under the Key Metrics section updates with online registrations for the past 7+ days
• Active Counts for Students, Families, Classes & Instructors
• Compare revenue totals using a 12-month trailing revenue bar chart
• See your enrollment totals by class category in a colorful pie chart
• Track current enrollment percentages with the Enrollment Snapshot 1 Report
• Post Announcements using different colors and fonts for staff
• Create your own "To-Do List" in the Tasks area, and keep track of completed tasks
• User definable thresholds
• Every time management logs in critical performance indicators are displayed the first page
• Indicators include: enrollment, class efficiency, drops, profitability and age accounts
• One page summary showing color coded status, easy to read: green, yellow or red
• Easily drill down to quickly see detailed information
• Helps keep management focused on goals and objectives

• We are committed to providing you with excellent Support.
  Read more about our Support Guarantee and View our Support options


• FREE Unlimited Support Mon-Fri 8am-8pm ET
• Online Registration tools & assistance more info
• Free Data Import more info
• Training Videos more info
• Getting Started Webinars more info
• Easy online guides: find solutions quickly more info
• Jackrabbit 101 Class more info
• Outbound phone support more info
• Best Practices sessions across the US more info
• User Conferences: East Coast & West Coast more info
• 1-on-1 Software Utilization Review anytime more info
• Monthly Update Webinars more info

• Watch a Video on the Unlimited Lead File
• You are not charged based on the number of leads in your system.
• The Unlimited Lead File is an area within your Jackrabbit system where you can keep basic contact information for parents and students without increasing your Jackrabbit subscription fee.
• There is NO limit to the number of lead records and it is an ideal place to keep prospective customers' contact information with the included option to mass email them.
• You can quickly and easily mass-archive existing families and students to the lead file. When you archive only their contact information is kept. Before you mass-archive, you can export 99% of their information to Excel.

• Unlimited # of locations/facilities
• All Report data can be exported to Excel with one click
• Easily configure each users' permission to each location
• Location data can not be accidentally co mingled (enrolled a student from Houston into a Dallas class)
• Reporting can be selected on the location or organization level
• Multi location payment processing

• Online Registration Overview Video
• Watch a Video on the powerful Customer Portal
• Watch a Video on the Events Calendar features

• JackrabbitSchool.com This website demonstrates the powerful online registration features of Jackrabbit and visually explains how to implement these capabilities.


• Visit one of our client's websites to see the integration: (We did not develop these websites, but they are pulling real-time class data from Jackrabbit Class with only two additional lines of HTML code.) Click here to view client websites.


• Online Registration & Customer Portal Log Reports: Track registration activity for families
• No need to save a paper copy of each registration form: Registration information including all agreements & legalese is saved to the family's profile in Jackrabbit for walk-ins, and online registrations
• Electronic Signature: The web registration online form requires a Full Name to be entered by the person agreeing to the Legalese. If you require portal users to agree to the Legalese when enrolling in classes, a Full Name is required there also.
• Registration is Optional: Some clients want to use the Web Registration form to simply gather customer information and not allow them to actually enroll in a class. You can control this option from the web registration settings within Jackrabbit.
• Preferred Registration: You have the option to prevent new customers from enrolling in a class via the web registration form. You also have the option of only allowing Active returning families to register through the Customer Portal.
• Color-Match the Online Registration areas to your website: Customize the Web Registration form background color and your Customer Portal. This will help you tie all of your customer-facing web features together matching your website-logo colors. Give your registration form a custom background color and change your field labels font, size and color. Legalese text is not affected.

• Easily integrate real-time class listings into your current website
• Control which class listings display on your website from within Jackrabbit Class
• Current and new students can be enrolled in classes via your website
• Registration form is completely secure (1024 bit SSL)
• Simple one page registration form for new customers
• Easily control the following verbiage from within Jackrabbit Class: transportation release, release of liability, assumption of risk, medical emergency, payment policy & signature text
• Option to require a valid credit card #
• Control which classes can be accessed from online registration from within Jackrabbit Class
• NO setup fee

• Watch a Video on Private Lesson Management
• Easily create similar private lessons with the Copy Class button
• Private lessons show on the internal weekly calendar with the student's name
• Online private lesson registration
• Allow clients to easily see available lesson slots and sign up for them online
• Quick and easy integration into an existing website in just minutes
• Display a dynamic calendar on your website showing only the lessons that are still available
• To register for a lesson just click on the event on the calendar and a user definable registration form displays
• Registration Form may include any user definable questions
• Option to allow x number of registrations for a lesson
• Option to require a credit card to reserve a time slot
• Once a reservation form is submitted, automatic email notifications go to the person who signed up for the event and the appropriate staff
• Easy setup of recurring weekly lessons, indicate start and end date
• Ability to view all lessons-events and/or available lessons-events

• Watch a Video on the QuickBooks Interface
• Use the interface to send over daily revenue totals to QuickBooks
• You define which QuickBooks accounts and sub-accounts the daily totals import into
• Customer information is not sent to QuickBooks - this allows you to only have to manage customer information in one system - Jackrabbit
• The Jackrabbit QuickBooks report allows you to view the journal entries that will be sent to QuickBooks
• If you are not comfortable with automated journal entries into your QuickBooks, you can just input the journal entries from the QuickBooks Report
• Workflow: Run and View the Jackrabbit QuickBooks report, Create and save the Jackrabbit QuickBooks IIF file, Start QuickBooks and import the IIF file and verify the journal entries

• Watch a Video on Security
• Multiple levels of access permissions
• Permissions can be based on software feature, location access or category of classes
• All communication between the end-users web browser is SSL 1024 encrypted
• All sensitive billing information is encrypted in the database

• Watch a Video on managing Instructor (Teacher) information
• Instructor Time Report: Great tool to know the total lesson hours for any instructor
• Color-Coded Instructor Time Scheduling: Ability to include dates and times that instructors are unavaliable, pulls into the Daily Calendar
• Instructor info includes: name, status, type, 3 position(s), birthdate, home, work & cell phone, email, emergency contact info, classes taught, compensation info, feedback, certifications, certifications date, certification notes, background, unlimited notes & picture
• PDF printable instructor schedule
• Instructor phone listing
• Email Active or Inactive instructors

• Watch a Video on the Unlimited Lead File
• Watch a Video on managing Student Information
• Watch a Video on Enrolling a Student
• Watch a Video on managing Family Information
• Watch a Video on Emailing from Jackrabbit

• Advanced Student Search: Search for students on multiple criteria including active or inactive status, school, gender, age, class session enrolled, user definable class categories,registration month. This report also has the option to include emergency, size and user-definable field answers
• Absences-Makeup Report: Find absences by date, including additional notes, makeup eligibility, and makeup class if scheduled
• Birthday Report: Search for students by birthday, age and birth month. Report pulls in birth date, current classes enrolled and family contact info including email and phone numbers
• Student Listing Report: A very detailed report, includes most details available for a student, also includes family contact and emergency information
• Costume Size Report: This report lists student costume sizes by class, session, etc. The fields in this report are pulled from the Students page, Sizes tab
• Skills Search: Gather a listing of student skills and sub-skills by class
• Advanced Family Search: Search for families using multiple criteria including active or inactive status, class session enrolled, user definable class categories, e-payment schedules, membership types, source, billing settings, number of children enrolled
• Customer Portal Log: Monitor family activity in the secure customer portal. This report allows you to have an overview of your portal activity and recognize if there is information that needs attention
• Email Listing Report: Use this report to gather and export a listing of all parent and student email addresses. Great for finding who a bounced email address belongs to. This report can be exported to Excel
• Family Address Listing: Find home addresses, phone numbers, email addresses and source info for families
• Family Epayment Listing: A listing of all families set up with ecommerce billing options. This means you can produce a list of families by e-payment type, e-payment Schedule, Credit or Card type. You can also search Missing or Expired Credit Card Expiration dates
• Family Listing: A report used for listing families for phone calls, totals, late fees and much more. Selection criteria for this report includes: family, city, state, zip code, balance range, type, last updated, date imported, contact's work and cell phone
• Family/Student Mailing Labels: Print labels on Avery 5160 mailing labels for sending statements or print student labels for birthdays or class use.
• Source Report: The system scans families for "How did you hear about us" answers, and totals the numbers for each Source (newspaper, Ad, Web, Friend, Referral) in this report, so that you always know which marketing methods work
• Zip Code Report: This report shows a breakdown of enrollment by zip code

• Unlimited # of students per family
• Unlimited # of contacts per family
• Visual Scheduling: Daily, Weekly, Monthly Calendars
• Student Info Sheet Report includes emergency and allergy info for quick reference on the go.
• Family info includes: address, neighborhood, referral, lead source, special discounting (scholarship, hardship, employee) & unlimited notes
• Contact info includes: name, relationship, emails, work, home, cell phone numbers, address, employer, title, drivers license, login authority, billing flag, social security #, unlimited emergency contact(s) & unlimited notes
• Billing info includes: delivery type: email, snail mail or both, credit card, expiration date, address, bank name, bank routing transit #, unlimited billing notes & special discounting (scholarship, hardship, employee)
• Student info includes: age, birthdate, gender, school, grade, phone, email, transportation method, active flag, date started, date quit, current enrollment, past enrollment, medications, primary doctor, disabilities, hospital preference, special needs, health insurance carrier, allergies, 5 skill levels tracking, unlimited skill notes, instructor feedback notes, absences/make-ups, emergency form flag, picture, special notes to appear on class roll & secret word
• Student measurements/sizes tracking: uniform size, martial arts belt size, t-shirt, leotard, pant, dress, shoe, height, waist, girth, bust, chest, inseam, sleeve, neck, hips & unlimited notes
• Easily email to all students and/or parents/contacts

• Watch a Video on how the Time Clock Works (Part 1 & 2)
• Watch a Video on how the Time Clock Works (Part 3 & 4)
• Provide an online Time Clock for staff to record their time (both at your facility and remotely)
• Create departments as "buckets" for staff hours
• Track & Record time entry per location and department
• Record Hour Type (regular, overtime, holiday, sick, vacation, PTO)
• Supports multiple staff pay rates
• Approve time entries, at either individual or department level
• Add Time Buffer to scheduled class hours to identify overages between actual hours and scheduled class hours
• Export total hour information to the Express Payroll system
• Estimate Gross Wages

• Advanced Transactions Search: Allows you to select from a wide variety of Transaction Search Criteria. This is very useful when reconciling Revenue Reports or searching for specific transactions or listing e-commerce payments
• Aged Accounts: Find families with past-due balances
• Aged Fees Report: View which fees are past-due with a family subtotal
• Deposit Slip Report: View payments for any date range organized in a detail view by payment method
• Paid Fees Summary: View all paid fees for any date range. Also includes tax on paid fees
• Payment Method Summary: Just need totals? This report provides just the totals for payments gathered, organized by payment method
• Revenue Summary: This report displays the revenue generated and class details based on the current enrollment
• Transaction Listing: This report scans your database and brings back details on any type of transaction in your system. Open search fields allow you to cater what types of transactions to look for
• Transaction Sub Type Listing: This report scans your database for transaction information, but also delivers sub-type details as well